The campus here at UC is filled with plenty of helpful services and areas that many students aren’t even aware of until later in their degrees. This guide will cover everything from study help to medical services, so you can take full advantage of what’s available to you on campus.

Study help

Assignments are the most important part of university life, but also the most stressful. Breaking down that confusing essay question or knowing where to find the right references can be tough. Thankfully UC has you covered with some life-saving on-campus services.

UC Library

The University of Canberra Library service hours begin at 8:30am and close at 6:30pm. However, the Library commons area is open 24/7, so you’re free to use this level after hours. All the library services run on weekends too, including ASK Advisors, from 1pm until 5pm.

Printers, scanners and computers

To print and scan at the library you do have to pay a small fee. It’s a good idea to top up your student card with some funds ($5-10) early on in the semester. You can find the autoloader machine to do this in the library commons directly in front of the library desk.

There are a few printers located on campus, but the best and most accessible ones to use are in the library. You’ll be able to print to these from any computer on campus using the print function, but you can also print directly from your laptop by entering your student login details.

Computer labs are located in buildings 5, 6, 7, 9, 10, 11 and the library. Most of these labs, including the library, have after hours access. If you need to use a computer for photo or video editing purposes, building 9 contains a Mac lab. The Mac’s have Adobe’s creative suite installed on them for student use, as well as the video editing software AVID.

Study Skills

Study Skills run drop-in study help sessions from 10:30 to 3:30, Monday to Friday in the short loans area of the library, located next to the library desk in the commons (Level B).

In these sessions you can get help with understanding assignment requirements, structure, and referencing, as well as getting some advice on time management and studying.


If you’re a first year student or you’re studying a first year unit, you can attend weekly peer-assisted learning sessions (PALS) in the Student Resource Centre (SRC). You’ll be guided by Peer Learning Advisors who have already passed the units, sharing their knowledge of helpful strategies and activities to master the unit.The SRC is located in Building 6, Level B. The SRC can also be pretty tricky to find if you’ve never been there before, so it’s worth consulting a map before the session. You’ll find the SRC located near the courtyard between Building 6 and Building 12.

ASK Advisors

If you need some one-on-one help with structuring an essay or finding some sources, the bright red study help desk is the place to go. You’ll find the red desk in the commons area manned by fellow students who are trained as ASK Advisors and are ready to help. The Advisors provide 20 minute consultations to help get you on the right track. These guys are a huge help, but remember that they can’t write your assignment for you. You’ll find the ASK Advisors in the library between 10:30am and 6:30pm.

Other services

Medical and counselling services

It’s no doubt university life can take a toll on student’s mental health. It was recently found that over half of tertiary students suffer from stress related mental health issues, so it’s important to keep your mental health in check just as much as your physical health.

If you’re ever struggling to cope, having difficulties with your mental health, or just need someone to talk to, you can book a free appointment with a counselor at the UC Medical and Counselling centre located on campus. This is a really important service to be aware of: counselors can help you understand your mind a little more, and even guide you to further services if you need them.

Additionally, if you’re having some health issues getting in the way of your assignments and exams, like that nasty flu you’ve had for weeks, you can visit a UC doctor who will be able to help you in your recovery and provide you with a medical certificate in the right situations.

The centre is open from 9am to 5pm, and you can call 6201 2351 to book an appointment for either service. The centre a busy place, so often when booking an appointment you won’t get in until later in the week. However, if you call very early morning, around 9am, you may be able to secure a drop-in session for that same day.The centre’s medical and counselling services are bulk-billed, which means if you have are an Australian UC student you usually won’t have to pay for your visit. If you are an international student, you’ll most likely be charged the Medicare bulk-billing rate.

Clubs and societies

UC has a variety of student bodies representing almost every field of study, as well cultural and social clubs. These clubs and societies offer many different opportunities to students and are a great way to make friends and network with others in your degree, as well as being a good way to get involved in campus life and culture.

Market days, which are held every so often during the semester on Wednesdays, are a great way to meet face to face with representatives of the clubs and sign up.

Prayer rooms

If you’re religious or just need a quiet place to meditate, UC’s campus has a multi faith centre located in building 2, level A, room 2. If you want a place for group use, the contemplation space in building 1, level C, room 100 can be booked my completing a form and emailing the chaplaincy. There is also a Muslim prayer room located in building 2, level A, room 2. However, you will need to visit security to get your card validated for access before entering here.

For more information about support services available to you at UC, including those not listed here, visit the Study Help site on UCLearn.